Guest Verification
Your safety and comfort come first.
Guest Verification Process
We use Truvi’s secure online system to verify every guest quickly and reliably, ensuring a safe stay for all.
Frequently Asked Questions
Why do we verify guests?
Verification prevents fraudulent bookings and reduces risks like human trafficking, helping maintain a secure environment for all guests and hosts.
How does guest verification work?
After booking, you’ll receive instructions from Truvi to complete ID verification and sign the rental agreement within 24 hours.
What if I need to cancel?
Cancel within 24 hours for a full refund minus a 6% fee. Later cancellations follow our policy. We also recommend trip insurance for added security.